At a glance
- What we run
- Calendar, captions, posting, community management, reporting
- Your team
- Mahnoor and Akash, with Reshmi Mukherjee on the account
- Reply times
- Agreed per account in the proposal, including weekends for launch weeks
- Reporting
- Monthly, with the next month's plan attached
What we do
Who handles your account
Accounts are run by the same small team that plans them. Mahnoor sets the strategy and calendar, Akash directs shoots and edits, and Reshmi Mukherjee, our co-founder and director of marketing and PR, reviews the work and the monthly numbers. For bigger shoots we add photographers and editors from a bench we work with regularly, and we tell you when we do.
What a month looks like
Before the month starts you get the calendar to approve. During the month we shoot, post and reply. At the end you get a report with what worked, what did not, and the plan for the next month. If a launch, offer or crisis comes up mid-month, the calendar moves with it.
If you also want growth work such as creator campaigns and paid social, that is covered on our social media marketing page.
Work from this area
Case studies
Questions brands ask us
What does a social media management company do?
It runs your accounts day to day: plans and approves the calendar, writes captions, posts, answers comments and messages, and reports results each month. Strategy, shoots and paid campaigns are usually added on top.
Who will manage my account at The Buzz People?
Mahnoor leads social media and content strategy, Akash leads content creation and direction, and Reshmi Mukherjee reviews the account and the monthly report.
Is content production in-house or outsourced?
Planning, shooting and editing are done by our team. For larger productions we bring in extra photographers and editors we work with regularly, and we tell you when we do.
How many posts do you include per month?
Volume is set per account in the proposal. Most consumer brands we run post several times a week with daily stories, but the right number depends on your category and budget.